References

We chose a Thermobee heat pump and would do it again anytime. From the first consultation through to completed installation, everything was straightforward, transparent, and professional.

The installation team was on time, friendly, and worked very cleanly. We also received comprehensive help with funding paperwork, which made the entire process much easier.

We would especially like to thank Mr Kulaga, who supported us throughout the entire project. He was always reachable, answered every question competently, and made sure we felt well looked after from start to finish.

The heat pump runs excellently and fully meets our expectations. We are completely satisfied with the quality of work and Thermobee’s service.

A clear recommendation for anyone who values competence, reliability, and a smooth process.

Before deciding on a heat pump, we had several technical questions and concerns. That is why we were especially impressed by Thermobee’s expert advice.

Many thanks to the master heating engineer who took plenty of time for us in an online consultation. Every technical detail was explained clearly, and even complex questions about heat load, radiators, efficiency, and funding options were answered competently. After that conversation, all our doubts were gone and we could make the right decision with confidence.

Planning and installation then went professionally and on schedule. The entire team was friendly, reliable, and always available.

Today our heat pump runs flawlessly and we are very satisfied with the system and the overall service.

We recommend Thermobee without reservation.

From the very beginning we felt we were in good hands with Thermobee. We were especially impressed by how professional the entire team was during installation.

The installers mainly spoke English, yet they took time to explain every step clearly. Every question was answered in a friendly, competent, and patient way. You could tell immediately that experienced professionals were at work.

Special thanks to Mr Ahieiev, who accompanied and coordinated the entire project. Because he speaks German, he could explain all technical and organisational questions clearly. He was always reachable, handled every concern, and made sure the whole process ran smoothly.

Installation was carried out cleanly, on time, and professionally. We are very satisfied with our new heat pump and Thermobee’s service.

A clear recommendation for anyone who values quality, expertise, and reliable support.

Because our house is already older, honest and expert advice was especially important to us. Mr Drozdzynski took time to discuss different solutions with us and find the best option for our home.

Thanks to his competent advice we chose the right system. Installation went smoothly and our heating works perfectly today.

Thank you to Mr Drozdzynski and the entire Thermobee team. A clear recommendation!

When modernising our heating system we had many technical questions and were initially unsure which solution was right for our home.

We were especially impressed that we could speak directly with a master heating engineer. He took time to explain all technical questions clearly and address every concern. That expert advice gave us real confidence.

Unfortunately you often only speak with sales staff nowadays. At Thermobee we could speak directly with an experienced master who truly understands the technical aspects. That made the decisive difference for us.

Thank you to the master heating engineer and the entire Thermobee team for outstanding support. We recommend Thermobee without reservation.

From planning through completion, everything was highly professional. We were especially impressed by the clean workmanship and excellent organisation of the installation team.

The complete installation of our heat pump was finished in just four days.

We were also pleasantly surprised by how quickly the funding paperwork was processed. We received our BnD number just four days after installation was completed. Thanks to Thermobee’s professional support, the funding process moved quickly and the grant was in our account 32 days after installation.

We thank the entire Thermobee team for the fast, clean, and professional delivery and recommend the company without reservation.

From the first consultations to receiving the grant, exactly 62 days passed for us. In that time, planning, delivery, heat pump installation, and disposal of our old oil tanks were all organised and carried out professionally.

We were especially impressed by how smoothly every trade was coordinated. Even when a Vaillant service technician had to visit the system, it was resolved quickly and easily. It was not an installation fault, only a manufacturer software update.

Today our heat pump runs reliably and flawlessly. We feel well prepared and can look forward to winter with confidence.

Thank you to the entire Thermobee team for professional support and fast project delivery.